top of page

Security Policies

What type of information do we collect?

We receive, collect and archive the information you add to our website or provide to us in any other way. Additionally, we collect the IP address used to connect your computer to the Internet; email address; computer and internet information. We may use tools to measure and collect navigation information, including page response time, total visit time on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, means of communication), comments and feedback. 

How do we collect this information?

When you carry out a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for specific actions such as contacting you or answering questions asked on the contact form.

Why do we collect this personal information?
  1. To provide and operate the Services;

  2. To provide our users with ongoing customer assistance and support;

  3. To be able to contact our visitors and users with general or personalized service-related notices;

  4. To create aggregate statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

How do we store, use and share website visitors' personal information?

Our business is hosted on the platform. provides us with an online platform that allows us to provide services to our customers. Your information may be stored in the database. stores your information on firewall-secured servers.

How do we use cookies and other tracking tools?

Cookies are small text files that practically all websites place on users' computers or mobile devices through their browsers. These files are essential for websites to function efficiently and personalized for users, as well as to provide generic and statistical information to website managers.

The cookies used by our website do not collect information that identifies the user. Since these files only contain text, it is also not possible to be infected by viruses or malware through cookies.


You can find more detailed information and answers to frequently asked questions about cookies on the following page:

Changes to the privacy policy

Our website reserves the right, at any time, to make changes and adjustments to this privacy policy. We recommend that you consult it regularly to stay up to date. If you do not accept or understand the terms of our website's privacy policy, you should not continue to use the website. If you have any questions about one or more terms of this policy, please contact us: 

ATTENTION: This site does not offer immediate assistance to people in a suicidal crisis. In case of crisis, call CVV (telephone 188). In case of emergency, look for the nearest hospital until you can enter into a therapeutic process. If there is a risk of death, call SAMU immediately (telephone 192).
bottom of page